Caribbean Rentals & Reservations Center

 

As agents for the owners and property managers, we urge you to read the following information and print a copy for your files to carry with you for reference and planning your Caribbean Vacation.

 

ADDITIONAL NOTES FOR YOUR INFORMATION

 

PLEASE READ CAREFULLY!

 

MAID SERVICE - For all properties, we send in a cleaning service before your arrival and after your departure so that your rental property is sparkling clean. Some villas do not include maid service with their rentals due to overwhelming requests from guests for complete privacy. If the property you choose does not have service included as part of your quoted rental price, we can arrange for maid service for you as often as you wish at an average price U. S. $50 to $75 per visit. This service is for hotel type general cleaning and tidying. Any personal laundry, cooking or baby sitting must be arranged in advance with us, and prices set according to services required. We'll be happy to book these extra services for your vacation. If you do have a maid, a tip is always appreciated !

 

GROCERIES and COOKS - On St. Thomas, St. John, St. Croix and Tortola, we have several excellent and flexible cooks who are available for one special dinner only, to three meals a day for the duration of your villa stay. We have sample menus from each of our chefs and will generally put the cook you choose directly in touch with you so you can discuss menus, dietary requirements, and your grocery shopping list with her or him. They will require a deposit for both grocery shopping and for their cooking; you may send money to us to for to distribute to them, or directly to them. Cooks will do your shopping for approximately $50 for the first trip and $25 for each additional trip, depending on whose available and cooking fee is about $140 per day for 2 meals for a group of six, or about $140 to prepare dinner for 6. Three meals a day for 6 is approximately $160 per day. Please bear in mind St. Thomas, St. John and St. Croix are a U.S. Territory, and the U.S. minimum wage applies here, so cooks and other services will cost you more in the U.S.V.I. than on other West Indian Islands. With sufficient advance notice, we can pre-stock your villa with the food and beverage of your choice, grocery shopping service alone without cooking ranges from a flat fee of $50 to $75 per trip, depending on who's available and the amount of groceries ordered. Complete prepared dinners with a choice of entree and dessert delivered to your villa, may also be ordered in advance, priced at $20 to $45 per person. For other needs, please call Tony Hunt, our Guest Services Manager, who will assist you in hiring a cook or with making grocery delivery arrangements.

 

On St. John, Victory Food Provisioning can provide arrival-night grocery packages or can do full provisioning for you and can also arrange catered dinners and parties at your villa ... island weddings are their specialties. For information and costs, call Diane directly on St. John: (809)-779-4109.

 

STARTER KITS / CHAMPAGNE BASKETS - On St. Thomas, we offer for $69.95 a Villa Starter kit which contains a variety of drinks snacks, breakfast fixings etc. and a Champagne Basket for special occasions which has Mumms Champagne, fruits, cheese and crackers, and Perrier. All baskets are beautifully decorated with fresh tropical flowers and ribbons, and delivered fresh to your villa before your arrival. For information or to order, please call and we will provide you with direct phone & fax numbers to contact Debi Cashen for arrangements. ( Debi is also available to do grocery shopping before you arrive for a $50 to $75 fee).

 

SPECIAL SERVICES - We can arrange almost anything you wish, on any island, with ample advance notice - discuss your needs and wishes with our Guest Services Manager. He'll arrange whatever assistance, car rental information, or island activities you'd like to add to enhance your Caribbean vacation.

  BABY EQUIPMENT - On St. Thomas, we have available for rent portable baby cribs. ($24 per week or $4 per day, for furniture only, you bring the mattress pad and sheets), a portable playpen ($20 per week or $4 per day) and high chairs ($20 per week or $4 per day). All rentals are delivered to your villa and set up before your arrival. There is a flat fee $35 for delivery and pickup, for one item or all four. Infants and toddlers are not included in the headcount which determines your rental rate IF they sleep in a crib. IF they sleep in one of the villa's beds, they ARE counted as a paying guest. On St. Thomas, St. John and St. Croix, USVI law requires all children under 5 years to be in a child-restraint seat ( or if a child is 3 to 5 years old, he may wear a regular belt IF he is in a rear seat). Car seats are available from your rental car agency - please order one when you book your rental car. There may be a charge.

 

AIR CONDITIONING - Not all Caribbean homes have air conditioning, because this area is richly blessed with constant tradewinds which keep the climate and humidity here so wonderful. Nearly every property has ceiling fans in most of the rooms, and these combined with our tropical breezes coming off the ocean will keep you cool and comfortable … really! You'll truly find that air conditioning just isn't necessary here for most weeks of the year.

 LOUD, LATE PARTYING - Some of our homes are located in sedate, residential neighborhoods, and if you and your friends want to make some partying, a part of your vacation, please check with us before your book a particular property - We’ll advise you as to the neighborhood climate. Sorry, NO parties or gatherings for groups larger than the those renting a house are allowed in our villas without prior written permission - please talk to us or our agents about your needs and desires well before you arrive..

DAMAGE DEPOSITS - Damage deposits are fully refundable to you within 30 days of your departure, provided there is no breakage damage, or long distance calls charged to the house telephone and other charges occurred before, during or after your stay still outstanding. All normal utilities (except for your long-distance phone calls ) are included in your rental price. Water is at a premium here, so you will have to watch that you only use what you need.

 

PAYMENTS AND CANCELLATION - Once you have phoned in your villa reservation to us, you have a TWO-WEEK grace period to send your deposit in to us.

After the two weeks, Your " hold " on the property will be subject to cancellation without further notice.

 

The initial deposit required is ONE-HALF the RENT to confirm and guarantee your villa reservation. The balance due of rent, plus Hotel Tax and your damage deposit, are due here at least 45 days prior to your arrival. Your first payment " deposit " will always be applied towards the total rent. Cancellations will be honored if made outside of 45 days prior to your arrival, less a 20% service charge in some cases. Cancellations made within 45 days of your arrival may be subject to forfeiture of 100 per cent of your total rent, unless we are able to rebook your rental dates. Naturally, we'll always do our utmost to fill dates which must be cancelled for whatever reason, so that a full or partial refund can be made to you without loss to the owner. Refund arrangements can depend largely on the amount of notice given to us of the cancellation, and on the time of the year. All owners who will not refund cash will be happy to reschedule your rental to another time slot in the future. For peace of mind, we recommend cancellation insurance, available through your travel agent. No refunds may be given for early departure from a villa, unless there is a problem which cannot be cured within 24 hours or causes our guests extreme undue discomfort or serious inconvenience.

* Please note that U.S.V.I. rentals under 90 days duration are subject to an 8% GOVERNMENT HOTEL TAX , 7% hotel tax on Tortola and Virgin Gorda, and 8% hotel tax on Grenada, so be sure you figure this additional cost into your vacation budget.

AIRPORT ESCORTS - We’ll be glad to meet you at the airport OR at your car rental agency and lead you to your vacation villa and get you settled. You will also have our day and night phone numbers for contact in case you need anything (even advice !) during your island vacation. We are a small staff, so we cannot assist you back to the airport upon departure (altho Debi Cashen of Speedy Delivery, 779-4878, is available for hire to help get you and your luggage to the St. Thomas airport). Please be sure you rent a vehicle large enough for your entire party PLUS luggage! Rental cars here are usually small, compact models, and jeeps will hold four passengers but little to no luggage- please plan accordingly. For other islands, we always arrange to have you met on arrival and escorted to your villa; for St. John, St. Croix, Tortola, Virgin Gorda and Grenada arrivals, try to schedule your arrival as early in the afternoon as possible, and call our agent at Caribbean Rentals and Reservation Center or Tony Hunt well in advance before you travel to discuss your arrival details, and the ferry schedule.

CHECK OUT TIME - We ask our St. Thomas guests to vacate their villas no later than 12 noon. Many of our villas have other groups of guest checking in the same afternoon as other guests depart, so our housekeepers need all that time to clean, do laundry and prepare the properties for the incoming arrivals. You're welcome to check with our office during your stay to see I anyone is arriving the day you leave; if not, most likely you'll be we welcome to stay on later into the afternoon. But be sure to check with us first so we can notify the staff that you'll be there an extra hour or two. Other islands require earlier checks times and later check-in times - please see your Vacation Rental Confirmation.

BROCHURES AND PHOTOGRAPHS - We have photos or a full color brochure for each property. After you've had a chance to review this list of what we have to offer, please dont hesitate to phone or write if you’d like further information and photos or brochures on specific properties, or if you have any questions or special requests or needs. We'll be glad to rush more info to you and to help you with just about anything you need or require to assist you in your selection .

We have made our good reputation by providing excellent service to our clients-so dont hesitate to contact us. We hope to help you arrange an unforgettable island adventure….

 

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 The Villas of St Johns

The Villas of St Thomas